Legal

Data Deletion Instructions

How to remove your ASPIRO account data and Meta-connected data.

Deleting Your ASPIRO Account Data

To request deletion of your ASPIRO account and the data associated with it, email contact@aspiro.global from the email address on your ASPIRO account. In your message, include your account email and state that you are requesting deletion of your account and data.

Requests are processed within a reasonable period. Some information may be retained for a limited time where required for legal, security, or record-keeping obligations, after which it is deleted.

Disconnecting Meta (Facebook & Instagram)

If you connected Meta to ASPIRO, you can disconnect it yourself at any time from the Connections page after signing in. Disconnecting Meta:

  • Removes the stored Meta access token from ASPIRO's servers.
  • Deletes the Meta performance data ASPIRO imported for your account.
  • Stops ASPIRO from reading any further data from your Facebook or Instagram assets.

Disconnecting Meta removes the Meta connection and its imported data, but it does not delete your ASPIRO account. You can also remove ASPIRO's access from your Meta Business settings (Business Settings → Connected apps), which revokes ASPIRO's permission on Meta's side.

Requesting Full Deletion

If you prefer that we delete your entire ASPIRO account — including your business profile, decision history, and any connected data — send a deletion request to contact@aspiro.global from your account email. Please include:

  • Your account email address.
  • A clear statement that you are requesting deletion of your account and data.

We will confirm once the deletion is complete, subject to the retention obligations described above.

Related Policies

For details on what information ASPIRO collects and how it is used, see our Privacy Policy.